Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 33 reviews on Google.

Read what some of our patients have to say about our staff and our office!

I brought my 95 year old mother to Audibel to see if she would like this new audiologist and would treat her with a little bit of deference. (Apparently, her old audiologist was a bit abrupt and did not listen kindly to her complaints.) Ray was not only kind and responsive to her hearing complaint, he was also deferential and kind of sweet to her. Not only that, he took all the time and tests needed to make make sure he diagnosed her problem accurately. He actually improved her hearing that very day by making adjustments to her old hearing aid, at no cost! Wow, my mother loved her! Ray is now her audiologist for life! He asked her to come back anytime if she needed any more adjustment, or about anything else that troubles her ability to hear well.

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Jun Alcantara, on Google

From my arrival until my departure- the office visit was more than an appointment. It was more like an experience. A good experience! The receptionist was so polite and well informed with information. And then it’s the Doctor himself. The Doctor makes you feel like family. He’s very in tuned with his patients and what they think. Which is very rare. I would recommend this location to everyone I know who wears hearing devices.

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Stephanie Johnson, on Google

Ray and Angelina are always very accommodating. Needed to get my hearing fixed, and as always, as busy as Ray is, he always helps. I wouldn't go anywhere else.

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susan blumer, on Google

I have never had such a thorough hearing exam before. Ray was very detailed in his explanations, and had a great sense of humor. I enjoyed the test.

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David Saltzman, on Google

Ray at Audible hearing in Libertyville has patiently explained how to get the most from my hearing aid. I believe when I'm in his office his #1 desire is for me to hear clearly. The service I have received has been top notch. A++++

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Leon Poplawski, on Google

“I felt so confident in what was being tested because of Mr. Wenc’s wonderful manner. At no time did I feel any pressure to buy and my test bore that out! I highly recommend Audibel as a way of testing audiology. I will return in the future for follow-ups.”

Ellin J.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.

“Ray was very helpful and my hearing aids are working great.”

Annette S.

“Very helpful, knowledgeable, and patient.”

Cindy R.

“I have been taken care of beautifully by Ray. My hearing aids are wonderful!

Stacie was very nice!”

Elaine H.

“Thank you so very much for all of your help with our grandpa Tony and his hearing aids. As you can imagine, the move for Tony at age 96 was a huge decision and one with many challenges. We have tried to make the transition as easy as possible, taking every opportunity to improve his quality of life. Upon his arrival it was clear that none of his hearing aids were working well and that was frustrating for both Tony and all those working to care for him.

Having his hearing aids in working order again has changed everything! He is so happy and adjusting so well to his new home. We cannot begin to thank you enough. Your kindness will not be forgotten.”

Jen & Dave P.

“Staff is very knowledgeable, helpful, and explains everything well.”

Len G.

“The specialist and staff were warm, professional and capable.”

Patricia H.

“Very pleasant experience at all appointments.”

Genevieve S.

“Sure am glad I came to your office. You have helped with my hearing problem. Now I am hearing much better.”

Tommy P.

“A kind caring approach and responsive interest in helping me determine what would be best for me made a considerable difference as it was my first time seeking hearing aids.”

Paula D.

“Very satisfied. From complete exam, fitting of device, and complete instructions on the entire hearing aid.”

Roger F.

“Ray Wenc was professional and helpful throughout my time at Audibel. He made me feel comfortable and at ease every step of the way. I did not want hearing assistance, but he understood my feelings and made my new aids something that I came to accept as a great improvement to my lifestyle.

The front desk assistant, Stacie, was outstanding in the art of making people feel welcome to Audibel. I can’t say enough about her.”

Russ L.

“The hearing aids are very comfortable to wear, and very flexible in what they offer. I would and will recommend them to anyone. Aside from a great product, the Libertyville office offers the highest level of services from the reception, through the exams, and the truly superior follow-up to ensure all is working properly. They are a cut above! Ray and Stacie are a 10+…Thank You.”

Ruth M.

“My experience with Ray was very pleasant and rewarding and continues to be. Ray is very knowledgeable about the hearing aid process and he continues to work to get the most satisfying hearing for me. I would also like to note that Stacie is very pleasant and helpful too!”

Sandra J.

“Ray and Stacie of Audibel are very professional people, the reception is outstanding, and Ray is very knowledgeable about hearing impaired people. He does more than expected. Knows his profession very well.”

Glenn T.

“Courteous, efficient, and a pleasure to work with.”

William D.

“We are made comfortable as soon as we walk in the door. Ray is very patient with his patients.”

Allene P.

“Ray has been terrific from the start. He is knowledgeable as well as compassionate regarding those who struggle with hearing loss. Follow up has been great thus far, and all concerns are addressed. Stacie has been so helpful and kind as well.”

Anna L.

“I am very satisfied with the Audibel Hearing Center. They are courteous and pleasant and always helpful. I would recommend them to anybody.”

Margaret B.

“As a first time client, I was very impressed with the friendliness of the office, the knowledge of Ray and the extensive hearing test I received. Ray was very informative as to what the aids could do for my hearing.

I was impressed with the different settings. I have 18 grandchildren and 3 great grandchildren. To be able to hear them, understand what they were saying and to make connection with them was important to me.

To be able to be connected to the loop system was also a selling point, along with having the TV at a normal setting and most importantly to hear my wife! Having the option of a payment plan was crucial to me along with unlimited in-office service.”

Douglas L.

“The struggle to hear in groups and crowds exhausted me. I felt anxious and trepidation in certain situations. Finally a qualified technician truly listened to my concerns. Dr. Wenc could show me exactly what I was hearing and not hearing. The level of professionalism and investment in time and client satisfaction is of the highest quality. The improvement in my hearing moved me to tears. Thank you Dr. Ray!”

Debra R.

My experience purchasing hearing aids from Ray Wenc was excellent. He patiently explained why it would be better to have two hearing aids instead of only one as I has been using for 5 years. He was right. Ray always answers all of my questions and has been very supportive during my follow up visits.

Dorothy R.

“Ray Wenc is the most welcoming and dedicated hearing professional I have ever worked with. He always listens to my concerns and works diligently to make my hearing aid the best it can be. Stacie’s genuine warmth makes you feel special the minute you walk in the door. Thank you.”

Sandra P.