Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 108 reviews on Google.

Read All Reviews on Google

Read what some of our patients have to say about our staff and our office!

Friendly, efficient, honest

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Nancy Westover, on Google

I visited Audibel Hearing Aid Center for a hearing check about one and one half years ago and was fitted for hearing aids. I am thoroughly happy with my hearing aids and with the care given by Ray the hearing specialist. During that time appointments were scheduled every three months to check on my hearing aids. My last visit included a repeat hearing test to check for any hearing needs. All follow-up appointments were at no charge to me. With each appointment from the moment I stepped into the office I was treated with care as a valued customer. In addition I have found Ray to be very knowledgeable hearing specialist . I would recommend Ray and Audible Hearing Aid Center to anyone with hearing aid needs.

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Linda Uziel, on Google

Audibel provided me a hearing test, and it was thorough, and the process and results were clearly explained. The tester and administrative staff were wonderful, and the location was very nice.

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Abe Bloom, on Google

Audibel Hearing in Libertyville provides excellent service. The staff is knowledgeable, efficient and caring. They do not try to sell you hearing aids if you don't need them.

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Jean Hruska, on Google

No wasted time, tuning went well

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John H. Nickels, on Google

Ray is awesome to do business with. I couldn’t be happier with my hearing aides . Everything is so clear now and I can actually communicate with others because I can hear what they’re saying to me.

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Suzanne Van, on Google

This office was very clean and welcoming ! I was greeted with a big smile and zero rudeness when I asked the front desk to repeat what they had said. The doctor, Ray I believe was outstanding and very informational. He was very kind and spent his time really getting to know my situation before my hearing test! He was very knowledgable about all my options after receiving my results! This place gets 5 stars!

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Brandi Baggett, on Google

Was personable very professional and right on time. Nice office pleasant surroundings!

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Lynne Robison, on Google

Good service friendly & knowledgeable.

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Robert Santner, on Google

Very good experience efficient and reliable and informative and helpful

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Marcia Matthies, on Google

The first word that comes to my mind is genuine kindness. When you discover that you need hearing AIDS I would recommend Audibel Hearing AIDS center. Doc Ray and his staff make you feel very comfortable and they are very knowledgeable.

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Nita Kerner, on Google

I like Ray, he is very easy to work with. The hearing aid is working great. They are very attentive to my needs. I would recommend this place to anyone looking for hearing aids

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Steven Whitehead, on Google

I've been trying to get my son seen by a pediatric ENT for WEEKS but nowhere had availability for months. I reached out to Audibel to see if they could somehow help, and even though they don't work with kids that young, Angeline got my son an appointment with a pediatric ENT for TODAY. She could have just said "I'm so sorry, we can't help you, good luck." Instead, she got us a same-day appointment with a local pediatric ENT — something I've been desperately trying to accomplish. It's unheard of and speaks volumes of the positive relationships she maintains with local practices. For context, our own pediatrician paged the on-call otolaryngologist at Lurie's saying it was an emergency, but they STILL couldn't get us in soon enough. Angeline lives up to her name and then some. We are so grateful for her compassion. If Audibel goes this far above and beyond for someone who isn't even paying them, imagine how well they care for their actual patients.

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Jamie Pechak, on Google

It was a nice experience for me&I cant wait for my new hearing aids so I can hear better

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Sharon Jedlicka, on Google

Pleasant team at office. Process was efficient and Ray was very patient with my questions and was very clear with his explanations. I have not yet received my hearing aids and hope they work well for me. They were also familiar with UHC insurance coverage which worked well for my situation.

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Timothy Wishau, on Google

Ray Wenc was very professional and spent time answering all of my questions. A very thorough assessment of my hearing. I highly recommend his service.

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Jeffery Hill, on Google

Always friendly top notch service! Ray and staff are the best!

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vicmacbou, on Google

Audible Hearing Center has been a very positive experience for me. I highly recommend them.

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Frank Castaneda, on Google

Does the job they were paid to do

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Bob, on Google

Ray Wenc was very professional. He went through all my issues with meticulous detail. I would highly recommend

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Bob Musser, on Google

David was very satisfied and Ray was professional and very knowledgeable about many different brands of hearing aids. We are permanent clients now!

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Susan Saam, on Google

Everything was perfect

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Robert L Silberstein, on Google

It’s always a pleasure to visit Audibel in Libertyville. Ray is thorough and accommodating, and receptive to feedback. Thank you!

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Anna Longo, on Google

As my hearing aids were not working properly and were out of warranty, I went to see Ray with the idea of buying new ones. After explaining all about the new ones, he wanted to see what was wrong with my present ones and he fixed them. Now I don't have to buy new ones at least for some time. This tells me Ray cares about keeping the customer happy than anything else. Yes, Ray is truly a PROFESIONAL AND COURTEOUS Thank you Keshava H

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channakesavalu hosakote, on Google

I received a very thorough explanation of all that was done to evaluate my hearing loss. They provided a good recommendation of what hearing aids were best suited to my needs.’

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Dan Hernandez, on Google

Staff was friendly and professional and explained everything well.

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Sue P, on Google

“I felt so confident in what was being tested because of Mr. Wenc’s wonderful manner. At no time did I feel any pressure to buy and my test bore that out! I highly recommend Audibel as a way of testing audiology. I will return in the future for follow-ups.”

Ellin J.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.

“Ray was very helpful and my hearing aids are working great.”

Annette S.

“Very helpful, knowledgeable, and patient.”

Cindy R.

“I have been taken care of beautifully by Ray. My hearing aids are wonderful!

Stacie was very nice!”

Elaine H.

“Thank you so very much for all of your help with our grandpa Tony and his hearing aids. As you can imagine, the move for Tony at age 96 was a huge decision and one with many challenges. We have tried to make the transition as easy as possible, taking every opportunity to improve his quality of life. Upon his arrival it was clear that none of his hearing aids were working well and that was frustrating for both Tony and all those working to care for him.

Having his hearing aids in working order again has changed everything! He is so happy and adjusting so well to his new home. We cannot begin to thank you enough. Your kindness will not be forgotten.”

Jen & Dave P.

“Staff is very knowledgeable, helpful, and explains everything well.”

Len G.

“The specialist and staff were warm, professional and capable.”

Patricia H.

“Very pleasant experience at all appointments.”

Genevieve S.

“Sure am glad I came to your office. You have helped with my hearing problem. Now I am hearing much better.”

Tommy P.

“A kind caring approach and responsive interest in helping me determine what would be best for me made a considerable difference as it was my first time seeking hearing aids.”

Paula D.

“Very satisfied. From complete exam, fitting of device, and complete instructions on the entire hearing aid.”

Roger F.

“Ray Wenc was professional and helpful throughout my time at Audibel. He made me feel comfortable and at ease every step of the way. I did not want hearing assistance, but he understood my feelings and made my new aids something that I came to accept as a great improvement to my lifestyle.

The front desk assistant, Stacie, was outstanding in the art of making people feel welcome to Audibel. I can’t say enough about her.”

Russ L.

“The hearing aids are very comfortable to wear, and very flexible in what they offer. I would and will recommend them to anyone. Aside from a great product, the Libertyville office offers the highest level of services from the reception, through the exams, and the truly superior follow-up to ensure all is working properly. They are a cut above! Ray and Stacie are a 10+…Thank You.”

Ruth M.

“My experience with Ray was very pleasant and rewarding and continues to be. Ray is very knowledgeable about the hearing aid process and he continues to work to get the most satisfying hearing for me. I would also like to note that Stacie is very pleasant and helpful too!”

Sandra J.

“Ray and Stacie of Audibel are very professional people, the reception is outstanding, and Ray is very knowledgeable about hearing impaired people. He does more than expected. Knows his profession very well.”

Glenn T.

“Courteous, efficient, and a pleasure to work with.”

William D.

“We are made comfortable as soon as we walk in the door. Ray is very patient with his patients.”

Allene P.

“Ray has been terrific from the start. He is knowledgeable as well as compassionate regarding those who struggle with hearing loss. Follow up has been great thus far, and all concerns are addressed. Stacie has been so helpful and kind as well.”

Anna L.

“I am very satisfied with the Audibel Hearing Center. They are courteous and pleasant and always helpful. I would recommend them to anybody.”

Margaret B.

“As a first time client, I was very impressed with the friendliness of the office, the knowledge of Ray and the extensive hearing test I received. Ray was very informative as to what the aids could do for my hearing.

I was impressed with the different settings. I have 18 grandchildren and 3 great grandchildren. To be able to hear them, understand what they were saying and to make connection with them was important to me.

To be able to be connected to the loop system was also a selling point, along with having the TV at a normal setting and most importantly to hear my wife! Having the option of a payment plan was crucial to me along with unlimited in-office service.”

Douglas L.

“The struggle to hear in groups and crowds exhausted me. I felt anxious and trepidation in certain situations. Finally a qualified technician truly listened to my concerns. Dr. Wenc could show me exactly what I was hearing and not hearing. The level of professionalism and investment in time and client satisfaction is of the highest quality. The improvement in my hearing moved me to tears. Thank you Dr. Ray!”

Debra R.

My experience purchasing hearing aids from Ray Wenc was excellent. He patiently explained why it would be better to have two hearing aids instead of only one as I has been using for 5 years. He was right. Ray always answers all of my questions and has been very supportive during my follow up visits.

Dorothy R.

“Ray Wenc is the most welcoming and dedicated hearing professional I have ever worked with. He always listens to my concerns and works diligently to make my hearing aid the best it can be. Stacie’s genuine warmth makes you feel special the minute you walk in the door. Thank you.”

Sandra P.